As shopping shifts online, the customer experience takes place on the screen and behind the scenes. Without the in-store experience to rely on, it’s even more important that brands selling direct-to-consumer nail the digital customer journey, particularly during the high volume holiday season. This means planning for, and optimizing, every … Read More
How to Reduce Shopping Cart Abandonment with Better Shipping
A customer clicks on a Facebook ad, browses your site and finds a product they love. They add it to their cart and start the checkout process. Sounds like the dream scenario, right? But what happens when that shopper leaves your site without ever having completed the transaction? What Is … Read More
Same-Day Delivery with Flowspace Powered by DoorDash Drive
As the pace of commerce continues to quicken and spend increasingly shifts to online channels, consumer demand for fast and seamless delivery is picking up. The promise of two-day delivery is no longer enough to satisfy customer expectations, and more shoppers than ever expect orders in-hand within a day of … Read More
How Do Fulfillment Centers Work?
E-commerce is a multi-faceted industry that requires a place to store, package, and ship inventory. A business owner that is first starting in the e-commerce space may use their own home office or garage as a makeshift setup to fulfill online orders on their own. However, as they begin to … Read More
What Is Pick, Pack, and Ship?
An efficient e-commerce fulfillment center serves as the central command for your company’s logistics operations — the basics of which are to pick, pack, and ship your products to customers. But what are pick, pack, and ship referring to exactly? Essentially, this is the process that follows immediately after a … Read More
Here’s What You Need to Know About Sustainable Packaging
This is a guest post from our friends at noissue, Flowspace’s partner for sustainable packaging and shipping materials. It’s no secret that value-driven customers are more enthusiastic about sustainable businesses, both in their practices and products. That’s why now is an opportune time for your business to lead the conversation … Read More
From Stuck to Scaled: How to Improve Peak Season Performance
The holiday season is a critical time, as most brands see an outsize portion of their sales in the fourth quarter, and longtime Flowspace customer Rukket Sports is no exception. With demand for Rukket’s sports equipment at an all-time high, the company found itself shut out of other fulfillment services … Read More
Tips for Peak Season Holiday Fulfillment
The holiday season is paramount for e-commerce businesses, with many retailers doubling or tripling their average profits over a few short months. Though holiday shopping officially kicks off on Black Friday, e-commerce brands must prepare for holiday fulfillment months in advance to ensure a smooth and successful selling season. One … Read More
Why Do Brands Need Omnichannel Fulfillment for Peak Season?
Customers today demand the option to discover and shop for brands across multiple channels. With the proliferation of shopping channels – from DTC sites to marketplaces to social media and messaging apps – shopping habits have spread, and brands need a way to connect all their e-commerce channels without setting … Read More
Warehouse Management System vs Inventory Management System
If you’re a brand of any size in the ever-growing world of e-commerce, you’ve likely experienced the confusion that can come with learning and understanding industry terminology. Some terms can seem conflatable when they’re not, while others may appear wildly divergent when in fact, they can be used interchangeably. This … Read More